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SMS Consent

The text messages Morning Hello sends, how often, what they cost, and how to stop them.

Last updated October 26, 2026

The program

Morning Hello sends a short text message each day to a person living alone, asking how they are, and a second message with a question about their life. When they reply, the main contact in their circle gets a short text saying so. If a check-in goes unanswered, the main contact, and one more person if needed, is texted so that someone can check on them.

How consent is given

The account holder gives consent for their own phone at signup: they enter their mobile number and check a box, unchecked until they check it, that reads:

By checking this box, I agree to receive text messages from Morning Hello at the number I provided: a code to confirm this phone, a message when the daily check-in is answered, and a message when a morning goes unanswered or a reply needs attention. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe, HELP for help.

Each further person in the circle is added by the account holder with their agreement. We text a code to their phone, and nothing else is sent to it until the code is entered.

The signup step where the account holder enters their mobile number, with the consent checkbox and its wording beneath the field.
The consent checkbox as it appears at signup, beside the phone number field, with links to this page, the Privacy Policy, and the Terms.

How the person receiving check-ins agrees

In person, to the account holder, before their number is entered. The account holder attests to that conversation on the form where the number is entered, with a box, unchecked until they check it, that reads:

I've told them that Morning Hello will text this number every day with a check-in and a question about their life, that message and data rates may apply, and that they can reply STOP at any time. They agreed.

The person then receives one text that names Morning Hello and the account holder and carries a link. Nothing else is sent to that phone until they tap it.

The signup step where the account holder enters the recipient's name and mobile number, with the attestation checkbox and its wording beneath the field.
The attestation as it appears at signup, beside the recipient's phone number field.

How often

The person receiving check-ins gets up to two messages a day, plus a reminder when a check-in goes unanswered and an occasional reply to a message they send. The main contact gets one short message on each day the check-in is answered. Otherwise, people in their circle receive a message only when there is something to tell them: a code to confirm their phone, a check-in with no reply, a reply that needs attention, or a change to the account. Message frequency varies.

What it costs

Message and data rates may apply.

Morning Hello does not charge for messages. The account holder pays the monthly price; nobody receiving messages is charged by Morning Hello.

How to stop

Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, or REVOKE to any message, from the phone that receives it. Messages to that phone stop at once and this confirmation is sent:

Morning Hello: messages are paused, and we won't send any more. Text START anytime to bring them back. Take care.

When the person receiving check-ins stops, the account's main contact is told that the messages are paused, so that a quiet morning is never mistaken for a missed one. Reply START to begin again.

Anyone can also ask us to stop texting their phone by emailing support@morninghellos.com, and we will stop within ten business days.

How to get help

Reply HELP to any message, or email support@morninghellos.com.

Sharing

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile phone numbers and the consent to receive messages are never sold, are not shared with affiliates, and are used for nothing other than the messages described here.

Carriers

Carriers are not liable for delayed or undelivered messages. Delivery depends on the carrier and the phone.